> ## Documentation Index
> Fetch the complete documentation index at: https://devdocs.aiconnected.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Manage contacts, segments, and suppression lists inside aiConnected.

The Audience system is the central contact layer for aiConnected. Every person your Personas interact with — leads, clients, subscribers — is stored and managed here.

## Core concepts

* **Contacts** — Individual records with enriched profile data
* **Segments** — Dynamic or static groups based on contact attributes or behavior
* **Suppression list** — Contacts who have opted out or bounced, automatically excluded from outbound sends