Normalized for Mintlify from
knowledge-base/aiconnected-apps-and-modules/modules/kb-generator/kb-generator-template-sample.mdx.Knowledge Base Template
This is the structure your completed knowledge base should have. Fill this in for each client.1. BUSINESS PROFILE
2. SERVICES
3. CONCERN MAP
4. CONVERSATION STARTERS
5. SYSTEM PROMPT
6. QUIZ (Optional)
CHECKLIST: Is Your Knowledge Base Complete?
Business Profile
- Name and type identified
- All contact info captured
- Booking URL confirmed
- Brand voice defined
Services (for EACH service)
- Basic info: name, price, duration
- Educational content: how it works, what to expect
- βChoose this forβ list (4-6 items)
- Self-identification triggers (4-6 βYouβ¦β statements)
- Concerns array (keywords)
- FAQs (4-6 questions)
- Contraindications/not right for
- Related services mapped
Concern Map
- All customer concerns identified
- Primary services mapped to each concern
- Secondary services mapped
- Alternative phrasings/keywords captured
Conversation Starters
- 8-12 starters created
- Cover main concern categories
- Variety of entry points (problems, goals, situations)
- Icons, titles, subtitles, messages all defined
System Prompt
- Identity and role defined
- Knowledge usage instructions clear
- Conversation rules established
- Formatting guidelines set
- Boundaries defined
- Booking guidance included
Quiz (if applicable)
- Questions cover key decision factors
- Answer options map to concerns/services
- Scoring logic produces useful results
- Results map to service recommendations