Core concepts
- Contacts — Individual records with enriched profile data
- Segments — Dynamic or static groups based on contact attributes or behavior
- Suppression list — Contacts who have opted out or bounced, automatically excluded from outbound sends
Audience
Introduction
Manage contacts, segments, and suppression lists inside aiConnected.
The Audience system is the central contact layer for aiConnected. Every person your Personas interact with — leads, clients, subscribers — is stored and managed here.