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Batch sending allows a Persona to dispatch messages to a list of recipients without triggering individual workflow runs per contact.

How it works

Pass an array of recipient objects to the send endpoint. aiConnected queues each message and processes them in parallel, respecting rate limits per channel.
{
  "recipients": [
    { "to": "user@example.com", "name": "Alice" },
    { "to": "other@example.com", "name": "Bob" }
  ],
  "template": "onboarding-welcome"
}

Limits

ChannelMax recipients per batch
Email1,000
SMS500
Voice100