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Personas in aiConnected can send messages across every channel your business uses — email, SMS, voice, and in-app notifications — all triggered by workflow events or direct API calls.

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Supported channels

  • Email — Transactional and broadcast via your connected ESP
  • SMS — Outbound messaging via dialEngine
  • Voice — Outbound calls via dialEngine and PowerDial.ai
  • In-app — Notifications delivered inside the aiConnected workspace

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Next steps

Batch Sending

Send messages to multiple recipients in a single workflow run.

Attachments

Attach files and documents to outbound messages.

Schedule Messages

Queue messages for future delivery.

Custom Headers

Pass custom metadata with outbound requests.